"From Doubt to Diamond – We Answer It All"

At Priyanshi Gems, we believe in complete transparency and customer comfort. This FAQ section is here to answer common questions about our jewellery, services, ordering process, and care tips — so you can shop with confidence and clarity.

Question 1. Are your diamonds certified?
Answer

Yes, all our diamonds are 100% certified and come with proper documentation. We ensure every piece meets the highest quality and authenticity standards.

 

Question What makes Priyanshi Gems different?
Answer

We combine certified quality, Gujarati tradition, custom craftsmanship, and personal service to deliver jewellery that’s truly one-of-a-kind.

 

Question How long does a custom piece take to complete?
Answer

Depending on design complexity, most custom orders are completed within 7–15 working days. We'll share updates and final photos before dispatch.

 

Question Can I order online or from outside Surat?
Answer

 

Yes, we offer secure order placement via WhatsApp, phone, or Instagram. We also provide nationwide shipping and order tracking support.

 

Question What types of jewellery do you offer?
Answer

We offer all kinds of jewellery, including:

  • Diamond rings, earrings, pendants

  • Bridal jewellery sets

  • Daily wear pieces

  • Custom and occasion-based jewellery

 

Question Can I book an appointment before visiting?
Answer

Yes, you can book a private appointment for personalized service and dedicated time with our jewellery consultant.

 

Question How long have you been in the jewellery business?
Answer

Priyanshi Gems is built on years of experience and family heritage in Surat’s diamond industry — blending old-world skill with new-age style.